At the end of the four-month promo, 1,240 new and existing customers would have been rewarded with N100,000.00 each as each month will have 310 new and existing customers winning N100,000. Up to 40,000 customers who reactivate their dormant account stand a chance to win free airtime as 10,000 customers will be rewarded with free airtime monthly for reactivating their dormant account. 

Six customers will emerge lucky winners of N1,000,000 each in the grand finale draw. The promo is open to new and existing savings and current account customers.

To open a FirstBank account dial USSD code *894*0# and follow the prompt or visit the Bank’s website and click on “Open Account”. You can also visit any FirstBank branch near you to open account. 

To qualify for the N100,000 monthly draw, customers will have to deposit and maintain a minimum amount of 5,000.00 in their account monthly and transact a minimum of 5 times transactions on any of the Bank’s digital channels: FirstMobile, LIT App, USSD, First Online as well as Debit Card transactions. 

Customers who are eligible to win N1,000,000 must have a deposit of N50,000.00 monthly for four consecutive months or maintain a minimum deposit of N200,000.00 for four months and transact a minimum of 5 times on any of the Bank’s digital banking channels; FirstMobile, LIT App, USSD, First Online as well as Debit Card transactions to qualify for the grand finale draw. 

Customers who reactivate their account(s) are also eligible to win. For reactivating their account,  the first 10,000 customers to deposit N1,000.00 and transact on any of the Bank’s digital channels: FirstMobile, LIT App, USSD, First Online and Debit Card transactions will be rewarded with free airtime.

Customers who reactivate their dormant account could also qualify for the monthly draw when they deposit and maintain a minimum amount of N5,000 monthly and transact a minimum of 5 times on any of the Bank’s digital channels. They could also emerge winners of N1,000,000 in the grade finale draw if they meet the criteria. 

To reactivate account, the customers will have to dial USSD code *894*7# and follow the prompt to reactivate Tier 1 accounts or visit any nearest FirstBank branch for Tier 2 and 3 account reactivation. 

“We are thrilled to launch this promo in appreciation of the patronage, trust and loyalty our customers have shown us over the years,” said Ms. Folake Ani-Mumuney, Group Head, Marketing & Corporate Communications, FirstBank Group. The exciting modalities of the promo reflect our commitment to enhancing the banking experience of our customers across any or all of our digital banking services.”

This is the season when FirstBank provides opportunities and platforms for the yearly memorable homecoming experience from across the world. The promo is an enabling opportunity for customers, their friends, and families to have exciting, fun-filled, memorable experiences. We encourage our customers to seize this opportunity and participate actively’ she concluded. 

For more updates on the promo and other exciting offerings from FirstBank, follow the Bank’s social media handles on – Facebook: First Bank of Nigeria Limited, Instagram: @firstbanknigeria and X (formerly twitter): @FirstBankngr.

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The Bank’s award-winning and dynamic mobile banking application has been redesigned with improved security and self-service features to ease the navigation capability and proficiency of customers. Its unique cool blue colour background gives it a more appealing interface for customers to enjoy a unified and streamlined banking experience whilst going about their day to day activities.

FirstMobile is now embedded with a card protection service for customers to enable and disable cards on channels, account switch off as well as second-factor authentication and device registration. With the upgraded FirstMobile, customers can remotely initiate the request for a new debit card as well as the replacement of a lost or damaged one, whilst managing activities on their card and account, thus balance enquiry and statement, amongst others.

The biometrics for transactions is another innovative security upgrade on the application to validate transactions. This feature includes fingerprint for transactions, allowing the customer to use his or her fingerprint to consummate all transactions.

Other added features include frequent transaction; dashboard flexibility and personalisation; smoother transaction experience and improved beneficiary management.

With the frequent transaction feature, the user is able to easily access his or her frequently completed transactions – airtime, transfers and bill payments – and reinitiate such with the clicks of a button. This is an additional menu which can easily be accessed from the dashboard. Airtime top-up and data purchase have also been improved, as customers are able to select phone numbers directly from their phone contacts.

The application has been upgraded with a smoother experience on funds transfer, bill payments and airtime transactions as customers can add and delete beneficiary without having to repeatedly enter the recipients’ details over and over again. Users can also take a photo or select from the Avatar (available icons) to personalize their dashboard and beneficiaries for Transfers, Bills Payment & Airtime Transactions by uploading a picture to associate with their beneficiary, especially the more frequent ones.

The dashboard has been designed to reflect the lifestyle and social pattern of the user as it can be customized by adding any profile picture of choice. The dashboard also enables users to monitor their spending patterns over a period. It shows the inflow and outflow of funds on their account.

In need of a loan to meet that pressing need, FirstMobile has you covered and puts you at an advantage with the FirstAdvance and Nano Loan features.

Keen on watching the next blockbuster in your favourite cinema, with FirstMobile, you can book for movie ticket(s) ahead of time, thereby averting the risk of being told the movie is sold-out upon getting to the movie theatre. You can also book for flights at your earliest convenience on FirstMobile.

“The upgraded FirstMobile is built to reflect FirstBank’s resolve at reinforcing the digitisation of our payment systems, whilst putting our customers at an edge to conveniently meet their everyday needs at any time, irrespective of where they are. Indeed, this upgrade makes the application new, as it is designed to suit the social pattern and lifestyle of our customers.” said Chuma Ezirim, Group Executive, e-Business & Retail Products.

“With over 3.7million active users on FirstMobile across android and ios devices, we remain steadfast at regularly reinventing our services on the App with dynamic and innovative capabilities to resonate our focus to deliver state of the art digital solutions to all our customers at all times, irrespective of where they are” he concluded.

Only recently, FirstMobile was awarded the “Best Mobile Banking App” in the country at the Global Business Outlook Awards.

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Four Offerings You Would Require As Schools Resume
*Personal Loan Against Salary (PLAS): Provides loans against salaries at a competitive rate to enable customers meet immediate needs such as the payment of school fees. PLAS has a flexible repayment plan spread up to 48 months to enhance convenience and there is no equity contribution or collateral requirement. Only a salary account with any of FirstBank’s approved list of employers qualifies the customer to access PLAS.

*The FirstBank Naira Credit Card: offers up to 45 interest free days on used funds and customers would have the opportunity to spread the cost of the child’s school fees with the Card.

*FirstMobile: FirstBank’s mobile banking application with real-time mobile banking services including bill payments, domestic funds transfers; airtime purchase on all mobile networks; cheque services; flight booking; quick account services and much more. FirstBank customers can leverage the Firstmobile App to pay school fees conveniently from the comfort of their homes and generate receipts instantly. The FirstMobile app is currently available for download on Google Play store, Blackberry World and Apple store.

*FirstOnline: FirstBank’s cutting edge internet banking solution with improved features to promote and safeguard the electronic banking experience of customers. Customers can pay bills and do much more with Firstonline. Some of the features include self-verification for intercepted transactions, statement download in different file formats, multiple transactions with a single token entry, creation and cancellation of standing orders or recurring transfers, as well as improved security to mention a few. Firstonline can be accessed via FirstBank’s website www.firstbanknigera.com.

Something for Cradle, Teenagers and Youths: The Bank also has a bouquet of financial solutions to support these age brackets with its KidsFirst (0-12years), MeFirst (13 – 17 years) and ExploreFirst (18 -24 years) product suites, taking care of the academic and financial needs of customers from cradle to adulthood. Customers are advised to open these accounts at any FirstBank branch for the financial security of their children and wards.

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FirstBank launched FirstMobile as part of its drive to leverage evolving technology in its provision of cutting-edge banking services as well as boost convenience and ease of banking to enhance customers’ digital banking experience in line with its commitment to offer value-added products and services that suit the changing lifestyles of its customers. The mobile banking app which is secure and easy to use, allows customers to carry out banking transactions on the go from their mobile phones from anywhere in the world.

The FirstMobile app enhanced features allows FirstBank customers to conveniently carry out transactions without the use of token to a maximum daily limit of N50, 000.00 using a user-defined transaction pin which is an extra security feature. Customers can also perform the following actions on the enhanced app: Change Transaction PIN, Reset Transaction PIN, Synchronize token, and change their log in pin – mPIN.

With the smartphone app, customers can enjoy real-time mobile banking services such as domestic funds transfer from self-owned accounts to FirstBank accounts and other banks’ accounts; make quick airtime purchase for self and others on all mobile networks; bills payments; cheque services including confirm cheque and stop cheque; flight booking; and quick account services such as account balance inquiry, statement view and much more. Over N1.3 trillion transaction volume has been consummated using the FirstMobile app since its launch in 2015.

According to the Head, Digital Banking at FirstBank, Folasade Femi-Lawal, FirstBank will continue to leverage evolving technologies in bringing secure, fast and convenient financial services closer to Nigerians, in line with the bank’s digital banking strategy.

“Today, we are delighted that we have been able to reach another milestone in our journey to support consumers’ lifestyle by providing them with a suite of financial options in a convenient and highly secure environment. The attainment of one million users on the FirstMobile platform will spur us to continue to do more as we aim to deliver long-term benefits to both our customers and the Nigerian economy whilst we continue to put our customers first,” she further explained.

To set up this app on a smartphone, customers with android phones should visit Google Play store to download and install the FirstMobile app while Blackberry and IOS Phones users should visit the Blackberry World and Apple store to download.

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The mobile banking app which is easy to use is another secure platform that allows customers to execute banking transactions and access lifestyle news content on the go from their mobile phones.

It is currently the only mobile banking app that the customer can download on their mobile phone, activate and transact on without having to visit a bank branch.

With the smartphone app, customers can enjoy real-time mobile banking services such as domestic funds transfer from self-owned accounts to other FirstBank accounts and other bank accounts; as well as make quick airtime purchase for self and others on all mobile networks; bills payments; cheque services including confirm cheque and stop cheque, flight booking; and quick account services such as account balance inquiry, statement view and much more.

In addition, the lifestyle banking app offers FirstBank customers unique access to the latest articles and videos across a wide variety of categories, including technology and gadgets, life and travel, the economy, local news, luxury goods, business, health, sports, entertainment, shopping and more. The application is free and available for download to customers of the bank.

Speaking on this special offering, the Head, Digital Banking for FirstBank, Folasade Femi-Lawal said that the launch is yet another step towards leveraging evolving technologies to bring fast and convenient financial services closer to Nigerians, in line with the bank’s digital banking strategy.

“Today, we are delighted that we have been able to deliver an app that supports the consumer lifestyle by providing users with an instant suite of financial options on their mobile devices in a convenient and highly secure environment” she said.

“By enabling people to use their mobile phones as a tool for carrying out financial transactions and accessing lifestyle content, FirstBank is delivering long-term benefits for both our customers and the Nigerian economy as we continue to put our customers first,” she further explained.

To set up this app on a smartphone, customers with android phones should visit Google Play store to download and install the FirstMobile app. Once installed, customers are required to open the app, tap the REGISTER button and use their FirstBank issued Naira MasterCard or Verve card to activate the app.

The App is currently available for Android phones on Google Play store and will soon be available on all other app stores.

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