The hotel, which is owned by Transcorp Hotels Plc, the hospitality subsidiary of Transnational Corporation of Nigeria Plc, also won the awards for Nigeria’s Leading Hotel, Nigeria’s Leading Business Hotel and Nigeria’s Leading Hotel Suite (the Presidential Suite).

Commenting on the award, the General Manager of Transcorp Hilton Abuja, Kevin Brett, said, “We are delighted once again to receive the World Travel Awards in various categories. It is a testament to the fact that the hard work and commitment our team put in daily is recognised and appreciated”. Speaking further, he said “I thank our guests who through their continuous patronage and feedback have helped us retain the number one position in the Nigerian hospitality industry”

The Managing Director, Transcorp Hotels Plc, Dupe Olusola, in her remarks, highlighted the significance of receiving such an award during the COVID-19 Pandemic. She said, “It is such a pleasure to receive the ultimate seal of excellence in the global tourism and hospitality industry from the World Travel Awards. At a time were travellers are exploring only the best hospitality products, the significance of this recognition is truly important”

According to the organiser of the award, this year’s World Travel Awards nomination programme reported record and never before seen visitor traffic and engagement from the public voter (the all-important tourism consumer) despite the incredible challenges faced by our industry over the course of 2020. This shows that as the global recovery begins, the appetite for tourism has never been as keen and offers hope and much-needed encouragement to us all.

World Travel Awards was established in 1993 to acknowledge, reward and celebrate excellence across all key sectors of the travel, tourism and hospitality industries. Today, the World Travel Awards brand is recognised globally as the ultimate hallmark of industry excellence.

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The hotel, which is owned by Transcorp Hotels Plc, the hospitality subsidiary of Transnational Corporation of Nigeria Plc, emerged winner of the prestigious World Travel Awards for Africa’s Leading Business Hotel, Nigeria’s Leading Business Hotel, Nigeria’s Leading Hotel, Nigeria’s Leading MICE Hotel and Nigeria’s Leading Hotel Suite (the Presidential Suite) at the Africa and Indian Ocean Gala Ceremony 2016 which was hosted by Diamonds La Gemma dell’est on the northern tip of Zanzibar, Tanzania, with hundreds of industry leaders in attendance.

“It is a great privilege and honor to receive World Travel Awards in five categories for the second year in a row”, said Etienne Gailliez, general manager, Transcorp Hilton Abuja.

“We are delighted that our efforts at delivering world class experiences consistently are recognized and appreciated by our discerning guests. The awards are a fitting reward for the hard work and dedication of our Team Members,” Etienne concluded.

The recognition from World Travel Awards is coming on the heels of the hotel winning TripAdvisor’s 2016 Travellers’ Choice Award and the 2015 Hilton Brand Awards for Middle East and Africa in two categories.

The hotel had embarked on the implementation of operational excellence initiatives that focus on delivering extraordinary guest service.

Commenting on the awards, Valentine Ozigbo, MD/CEO of Transcorp Hotels Plc, said “I am proud of the achievements of our Team at Transcorp Hilton Abuja. The prestigious awards recognize and appreciate the efforts of our Team Members who deliver personalized guest experiences every day.

“Winning these awards ahead of the planned refurbishment of an award-winning facility means that we are poised to deliver an unparalleled guest experiences on the continent of Africa.”

World Travel Awards was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry.

Today, the World Travel Awards brand is recognised globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire.

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The hotel, which is owned by Transcorp Hotels Plc, the hospitality subsidiary of Transnational Corporation of Nigeria Plc, emerged winner of the prestigious World Travel Awards for Africa’s Leading Business Hotel, Nigeria’s Leading Business Hotel, Nigeria’s Leading Hotel, Nigeria’s Leading MICE Hotel and Nigeria’s Leading Hotel Suite (the Presidential Suite) at the Africa and Indian Ocean Gala Ceremony 2015 which took place at the Kempinski Seychelles Resort in Baie Lazare, Seychelles.

“It is a great privilege and honour to be recognised for what we do by our discerning guests”, said Etienne Gailliez, general manager, Transcorp Hilton Abuja.

“To win the World Travel Awards in five categories is unprecedented in Nigeria and we are delighted that our efforts at delivering world class experiences consistently to our Guests are recognised and appreciated.

“It is a fitting reward for the hardwork and dedication of our Team Members especially in the past year. The awards are, therefore, dedicated to all our Team Members,” Etienne concluded.

Recognition from the World Travel Awards is coming on the heels of the launch of a new vision for the hotel and the implementation of operational excellence initiatives that focus on delivering extraordinary guest service.

Receiving the awards on behalf of the hotel, Valentine Ozigbo, MD/CEO of Transcorp Hotels Plc, said “I am pleased that the outstanding work and dedication of the team at Transcorp Hilton Abuja has been recognized once again.

“Receiving these awards ahead of the planned upgrade of an already award-winning facility means that we are poised to deliver an unparalleled experience on the continent of Africa; incredible things are coming both for our guests and for industry watchers.”

World Travel Awards™ exists to recognize, acknowledge and celebrate excellence in travel tourism and hospitality, which is why Transcorp Hilton Abuja was chosen by fellow professionals across the globe for a World Travel Award™. Winners of the World Travel

Awards are decided on by an independent vote from 167,000 travel agents and tourism experts in over 200 countries. The awards cover twenty-three countries ranging across the Indian Ocean to the Pacific.

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