First Bank of Nigeria Limited, a subsidiary of FBN Holdings Plc and Nigeria’s most valuable bank brand, has achieved the recertification of the international Business Continuity Management – ISO22301 (Societal Security: Business Continuity Management System) certification.
This recent feat according to a statement, accentuates the bank’s commitment to constantly delight its customers through excellent service delivery whilst ensuring the safety and protection of customers’ investments and the Bank’s assets.
The recertification was achieved after successfully completing the three-year certification maintenance cycle which encompasses the annual surveillance audit for two years and a rigorous recertification audit recently conducted by the British Standard Institute (BSI).
Having been the first institution in Nigeria to achieve the BS25999, global Certification on Business Continuity Management in 2011, and upgrade to the new international certification on Business Continuity Management – ISO22301 in 2013, the statement claimed that the recertification has again demonstrated the bank’s sustained leadership position in the industry and its continued investment in business architecture designed to withstand the full spectrum of downside risks to our operations.
According to FirstBank’s Group Managing Director/Chief Executive Officer, Bisi Onasanya, the Bank’s attainment of this feat reassures our customers of the bank’s resilience and continuous improvements in line with global best practices.
“Ultimately, this elevates the FirstBank brand, underpinning its competitive advantage and reinforcing the confidence of its stakeholders in their relationship with the bank.”
Onasanya added that the bank would continue to imbibe the Business Continuity Management (BCM) culture in a sustainable manner and make the desired progress in this regard.
“This is consistent with our brand promise to always put our customers first and deliver the ultimate gold standard of value and excellence” he said.
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